At Hilton Garden Inn Miami & Homewood Suites Miami Dolphin Mall we are searching for highly motivated individuals who enjoy working in a fast-paced environment. The ideal candidates should be passionate about providing a high-quality service. 

Responsibilities

 Job Purpose: 

• Complete all assigned guestrooms daily.
• Vacuum/shampoo carpet/clean floors/mop room.
• Dust/polish furniture.
• Change linens and replenish all amenities for bathroom/kitchen.
• Clean and disinfect toilets, sinks, showers, and counter tops. 
• Follow guidelines for proper chemical use. Do not mix chemicals and only use as instructed. Follow hotel safety standards and only use hotel approved chemicals.
• Inform Lead Supervisor or Head Housekeeper of housekeeping supplies to be ordered.
• Inform Lead Supervisor of maintenance deficiencies or mechanical problems. 
• Deal with reasonable complaints/requests with professionalism and patience.
• Perform additional duties as assigned.

Job Skills:

• Thorough understanding of safety hazards and proper use of various cleaning and sanitizing solutions.
• Detail oriented and thorough
• Good interpersonal skills with polite and courteous demeanor towards staff, guests and visitors to the property
• Time management skills

Job Qualifications:  

Education

 HS Diploma or equivalent

 Experience

 None required

Licenses/Certifications

N/A

 Required Skills/Abilities

• Able to lift, push, pull up to 50lbs
• Detail oriented and thorough
• Good interpersonal skills with polite and courteous demeanor towards staff, guests and visitors to the property
• Time management skills

 Job Type

 Full-Time

 Schedule 

 Flexible schedule 

 Benefits

• Accrued Vacation
• Holiday Pay
• Health Insurance
• Dental/Vision/401K
• Discounted Hilton Hotel Stays

Come and Join Us…

At Hilton Garden Inn Miami, Dolphin Mall & Homewood Suites Miami, Dolphin Mall we are searching for highly-motivated individuals who enjoy working in a fast-paced environment. The ideal candidates should be passionate about providing a high quality food and service. 

Job Purpose:  To perform a combination of duties in an efficient, quiet and effective manner which facilities food service and thereby provides a positive impression for the guest.

Job Responsibilities: 

• Exercise good public and customer relations skills at all times.  Take initiative to greet guests in a friendly and warm manner.
• Dispense alcoholic beverages and controls service to ensure customers do not become intoxicated in accordance with liquor and hotel and company policies and regulations.
• Prepare all drink orders as required and to charge for such orders as they are prepared and in the appropriate manner.
• Comply with all liquor laws, health regulations, and company policies.
• Perform all side duties such as cleaning, garnish preparation, miscellaneous preparation, stocking, etc.
• Ensure all alcohol is removed from counters and tables prior to required closing time.
• Other duties as assigned.

Job Skills: 

• Use arithmetic to total costs and make change.
• Communicate with different kinds of people to find out what services they want and to give them information.
• Stand or walk for varying lengths of time, sometimes for long periods.
• Move fingers and hands easily and quickly to handle dishes, money, merchandise, etc.  Lift and carry heavy items, such as trays.

Job Qualifications: 

Education

HS Diploma or equivalent

Experience

1 yr. of experience

Licenses/Certifications

N/A, but must meet state law age requirements for tending bar.

Job Type

Full-Time/Part-Time

Schedule 

Flexible schedule 

Benefits

• Accrued Vacation
• Holiday Pay
• Health Insurance
• Dental/Vision
• Discounted Hilton Hotel Stays

Come and Join Us…

At Hilton Garden Inn & Homewood Suites Miami, Dolphin Mall we are searching for highly-motivated individuals who enjoy working in a fast-paced environment. The ideal candidates should be passionate about providing a high-quality service. 

Job Purpose:  The Front of the House (FOH) Supervisor oversees the daily operations of the front-of-house team, ensuring excellent customer service, smooth workflow, and adherence to company policies. This role acts as a bridge between management and the FOH staff, ensuring a positive guest experience while maintaining operational efficiency.

Job Responsibilities: 

• Supervise, train, and motivate FOH staff members, including servers, hosts/hostesses, bartenders, and bussers.
• Facilitate daily briefings to prepare staff for service, including menu changes, promotions, or special events.
• Identify and resolve staffing issues (e.g., call-outs) in coordination with management.
• Ensure high levels of customer satisfaction by monitoring service quality and guest feedback.
• Address guest concerns, complaints, or special requests promptly and professionally.
• Maintain a welcoming and professional atmosphere for guests.
• Oversee daily FOH operations, ensuring service areas (dining room, bar, waiting areas) are clean, organized, and fully stocked.
• Coordinate with the back-of-house (BOH) team to ensure seamless service and communication.
• Monitor table assignments and seating arrangements to optimize efficiency.
• Assist with opening and closing procedures, including cash handling, securing the premises, and end-of-day reporting.
• Ensure compliance with health, safety, and food handling regulations.
• Complete daily sales reports or assist in inventory audits when required.
• Provide ongoing training, coaching, and performance evaluations for the FOH team.
• Support staff in resolving conflicts or improving service standards.
• Monitor and promote teamwork among employees.

Job Skills:

1. Speak clearly and listen carefully.
2. Use personal judgment and specialized knowledge to give information to people.
3. Communicate well with many different kinds of people.
4. Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone.
5. Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard.

Job Qualifications:  

Education

HS Diploma or equivalent.

 Experience

• Prior experience in a supervisory role in hospitality, restaurant, or foodservice settings.
• Strong working knowledge of FOH operations and customer service principles.   

 Job Type

 Full-Time

 Note: You must be willing to work as a bartender for at least three shifts per week.

 Benefits

• Accrued Vacation
• Holiday Pay
• Health Insurance
• Dental/Vision/401K
• Discounted Hilton Hotel Stays

 Come and Join Us…